{"ext":{"my_trades":"My Trades"},"ext_p2p":{"a_dispute_does_not_close_the":"A dispute does not close the conversation, and the messages you send after opening one are read alongside everything else. New detail belongs there rather than in an email nobody handling the case will see.","a_dispute_is_not_a_complaint":"A dispute is not a complaint form. It freezes real money and puts a person on it, which is why it is worth knowing what it does before you need one.","a_five_star_seller_who_takes":"A five-star seller who takes forty minutes to release is a worse trade than a four-star seller who takes fifty seconds, and a row of stars cannot tell you that. Release time is the number that costs you something when you get it wrong, which is why it is on the line and a rating is not.","a_person_reads_it":"A person reads it","a_timeline_a_single_bar_represents":"A timeline. A single bar represents the buyer's payment window, which starts when the trade opens and escrow locks, and ends at zero. It carries no scale because its length is set by each offer. At zero the timeline forks, and neither branch is a countdown: if the buyer confirmed in time the clock is finished and there is no clock on the seller afterwards; if nobody confirmed, the trade simply carries on — the buyer can still pay, and the seller can cancel from that point whenever they choose.","a_trade_has_two_halves_and":"A trade has two halves and they move in completely different ways. Almost every problem on this platform comes from not knowing which half is which.","agreed_elsewhere_not_in_the_file":"Agreed elsewhere — not in the file","an_account_with_nothing_finished_shows":"An account with nothing finished shows this instead of a percentage. It is not an accusation — it is an absence of evidence, and everybody starts here. The obvious alternative is to show a fresh account as 100%, and we do not, because that hands a throwaway account a perfect record on its first day.","at_the_average":"At the average","both_rails_run_between_the_same":"Both rails run between the same two people, and they run in opposite directions. We can stop the top one; we are not even on the bottom one.","buyer_confirmed_in_time":"Buyer confirmed in time","check_your_own_bank_not_this":"Check your own bank, not this screen. Releasing is final.","disputes_are_opened_from_the_trade":"Disputes are opened from the trade itself — find it under","do_not_move_the_conversation_anywhere":"Do not move the conversation anywhere else, however reasonable the reason sounds.","escrow_freezes":"Escrow freezes","escrow_freezes_neither_side_can_move":"Escrow freezes. Neither side can move it, in either direction, for as long as the dispute is open — though whoever opened it can withdraw it and unfreeze the trade, right up until a handler picks the case up.","escrow_has_exactly_three_exits":"Escrow has exactly three exits","escrow_stops_moving_in_both_directions":"Escrow stops moving in both directions, and a person reads the trade in that order. The dashed row is not a weaker kind of evidence — it is not in front of them at all.","escrow_the_countdown_what_the_figures":"Escrow, the countdown, what the figures under a trader's name mean, and what happens when a trade goes wrong.","every_heading_has_its_own_link":"Every heading has its own link — copy one into a trade chat to send somebody straight to the answer.","everything_you_have_running_and_what":"Everything you have running, and what each one is waiting on, is on","four_patterns_account_for_nearly_everything":"Four patterns account for nearly everything that goes wrong here. None of them requires the other person to be clever — they work because they arrive at the moment you want to believe them.","go_to_the_market":"Go to the market","held_in_escrow":"held in escrow","how_trading_here_works":"How trading here works","if_the_buyer_never_confirms_a":"The cash sender can cancel any time before they pay; the other side can once the payment window has passed. Either way the coins go back where they were locked from — to the offer they collateralise on an ordinary sell offer, otherwise to the wallet they came out of — ready to be traded again. A trade neither side touches is normally ended by the platform about a day after the window.","if_you_paid_and_the_window":"If you have paid, confirm it — late still counts","in_this_order_every_time":"in this order, every time","inside_this_platform_the_crypto":"INSIDE THIS PLATFORM — THE CRYPTO","it_is_the_most_common_way":"It is the most common way people lose a dispute. The moment you confirm, the seller goes and looks at their bank — and if there is nothing there, you have spent the only credibility you had and the clock you were working against is finished.","keep_talking_in_the_trade_chat":"Keep talking in the trade chat","locked_at_the_start":"locked at the start","neither_side_can_move_it_in_either_direction":"neither side can move it, in either direction","never_say_you_have_paid_before":"Never say you have paid before the money has left your account","new_trader_no_completed_trades_yet":"New trader — no completed trades yet","nobody_confirmed":"Nobody confirmed yet","nobody_here_gets_a_star_rating":"Nobody here gets a star rating on the screens where it would matter. Every counterparty carries one line of measured facts instead — things this platform counted, not things anyone said about them.","nobody_here_will_ever_ask_for_your_password":"Nobody here will ever ask for your password","normal_nothing_is_wrong_and_nothing":"Normal. Nothing is wrong and nothing needs doing beyond making the transfer.","not_support_not_an_administrator_not":"Not support, not an administrator, not in the trade chat and not by email. Anyone asking for a login code, a password or a recovery phrase is not from this platform, whatever the message looks like.","on_the_left_escrow_is_frozen":"On the left, escrow is frozen: the routes out of it to the buyer and to the seller are both crossed out. On the right, a dispute handler reads the trade in a fixed order — first your bank's own reference, then the receipt you attached, then the whole trade chat. A fourth row, drawn dashed and outside the stack, is anything agreed off the platform, which is not in the file at all.","on_this_page":"On this page","open_a_dispute_from_the_trade_itself":"Open a dispute from the trade itself, once a payment has been confirmed on it.","outside_this_platform_the_cash":"OUTSIDE THIS PLATFORM — THE CASH","post_an_offer":"Post an offer","reading_the_line":"Reading the line","release_time_beats_a_score":"Release time beats a score","released_at_the_end":"released at the end","replies_in":"· replies in ~{response}","running_out":"Running out","say_what_you_think_is_happening":"Say what you think is happening in the trade chat, in plain words. That chat is the evidence, and a calm message costs you nothing if you turn out to be wrong.","selling_starts_with_an_offer_your":"Selling starts with an offer — your price, your payment methods, your limits, and how long a buyer gets to pay.","somebody_disputes":"Somebody disputes","stop_do_not_send_more_money":"Stop. Do not send more money and do not release anything.","that_imbalance_is_the_whole_design":"That imbalance is the whole design","the_bar_is_the_only_clock":"The bar is the only clock on the trade and it belongs to the buyer. Its length is whatever the offer set — that is why it is drawn without markings. Neither branch after it counts down: one has nothing left to time, and the other is waiting on people rather than on a clock.","the_buyers_payment_goes_bank_to":"The buyer's payment goes bank to bank, directly. It never passes through this platform. We cannot see it arrive, cannot hold it, and cannot pull it back if it turns out to be bad.","the_buyers_window_its_length_comes_from_the_offer":"the buyer's window — its length comes from the offer","the_cash_we_never_touch_it":"The cash — we never touch it","the_coins_land_in_the_buyers":"The coins land in the other person's wallet immediately — whoever was buying the crypto. Nobody can reverse it: not the person who released it, not support, not a bank.","the_crypto_we_hold_it":"The crypto — we hold it","the_list_you_are_shown_depends":"The list you are shown depends on which side of the trade you are on, because half of these are things only one side can be in a position to claim.","the_moment_a_trade_opens_the":"Every deal here has a crypto side and a cash side, and the crypto side is the one we hold — even when what is being advertised is the cash. On an offer selling a coin, the seller's coins leave their wallet when they publish, not when a trade opens: the whole advertised amount moves into escrow held by this platform. Not flagged, not reserved — moved. While the offer stands they cannot spend them, sell them to somebody else or pull them back out, and each trade takes its share from that pool. A buy offer runs the other way round, because there the taker is the seller: their coins go in when the trade opens. And on an offer whose asset is a national currency — selling euros for USDT, say — the coins belong to whoever is buying those euros, and theirs are the ones held from the moment the trade opens. Whoever owes the crypto is whose crypto we hold.","the_moment_something_feels_wrong":"The moment something feels wrong","the_reasons_you_can_pick":"The reasons you can pick","the_seller_releases":"Whoever holds it releases","the_three_things_it_says":"The three things it says","the_window_closes":"Somebody cancels","the_window_expired_the_buyer_can":"The window has passed. You can still pay and still confirm — but the seller can now cancel this trade whenever they choose.","there_is_a_fourth_figure_and_which":"There is a fourth figure, and which one you see depends on which side you are on. Selling to somebody, the chip under their name is their payment time — how long they usually take to confirm payment after a trade opens, averaged the same way over their last ten trades. That is the figure a late payment costs you, and it is why the payment window running out does not end the trade.","there_is_no_fourth_exit_no":"Nothing said in the chat is a fourth exit — which is why “release it and I'll sort it out with you after” is always a bad trade. The only hand other than the two of yours that can reach escrow is an administrator resolving or cancelling the trade from the admin side, and that is recorded against their account.","there_is_one_clock_on_a":"There is one clock on a trade and it is always the buyer's. It is counting the window the offer gave them to send the money and say so — commonly fifteen minutes to an hour, and you can see it before you commit to anything. What it is not is a deadline that ends the trade: the window running out cancels nothing by itself.","this_sits_at_the_top_of":"This sits at the top of every running trade. While it is there, those coins are out of their owner's reach and waiting on one of the three exits above. If it is not there, the trade is over.","time_left":"Time left","trade_opens_escrow_locks":"trade opens — the buyer's window starts","trading_with_a_new_account_is":"Trading with a new account is fine. Trade small the first time, keep every message on the platform, and let the record build.","two_rails_between_a_seller_on":"Two rails between the two people in a trade, with the one who owes the crypto on the left and the one who owes the cash on the right. On the upper rail, inside this platform, the crypto travels left to right: into escrow when the trade opens, then out of escrow to the other person when it is released. On the lower rail, outside this platform, the cash travels the other way, right to left, bank to bank — with no point at which the platform is involved.","under_a_fifth_of_the_window":"Under a fifth of the window is left. If your bank is slow, say so in the chat now — a seller who knows the money is coming is far less likely to cancel at zero.","we_can_guarantee_one_side_of":"We can guarantee one side of the trade and not the other, so the entire thing turns on one moment: the person who is owed the cash looking at their own bank and deciding the money is really there. Every rule further down this page is a consequence of that single sentence.","we_cannot_see_it_hold_it_or_pull_it_back":"we cannot see it, hold it, or pull it back","we_cannot_see_your_account_when":"We cannot see your account. When the buyer confirms, the only thing we know is that they pressed a button. Your bank is the only thing that can tell you the money is really there — and once you release, nobody, including us, can bring the coins back.","what_it_looks_like":"What it looks like","what_it_looks_like_on_an_offer":"What it looks like on an offer","what_you_will_see_while_it_is_held":"What you will see while it is held","when_there_is_nothing_to_measure":"When there is nothing to measure","where_to_go_next":"Where to go next","why_it_works_on_sensible_people":"Why it works on sensible people","window_closed":"Window passed","you_are_sending_money_into_the":"You are sending money into the world where we cannot follow it, and collecting coins we are already holding for you. Your whole job is to make your payment easy to recognise.","your_coins_are_already_locked_away":"Your coins are already locked away where the buyer can see them, which is why they are willing to pay a stranger first. In exchange you carry the one decision this platform cannot make for you.","your_money_is_not_gone_it":"The confirm button keeps working after the window, and using it is what tells the seller the money is coming. Do not send a second transfer. And do not let the trade die first: once it has been cancelled or expired the chat closes, no dispute can be opened on it, and the only route left is a support ticket with your bank's own reference on it."},"__meta":{"v":"mty68cks","keys":92,"menu":"ext_p2p"}}